General Terms and Conditions

On the day of arrival your apartment may be occupied from 4 p.m. Depending on availability and agreement it is also possible to check in earlier. Please inform us about late arrivals.

On the day of departure your apartment is available until 9 a.m. Depending on availability and agreement you can also postpone check-out time.

Nobody wants it but cancellations may occur.
Look ahead and take out a cancellation insurance.
You have the opportunity to book your “private guardian angel” here!

Cancellations are only valid if made in in writing.
For cancellations and changes made up to 42 days before the planned arrival date, no fees will be charged.
For cancellations and changes made later than 42 days before the planned arrival date, or in case of a no-show, we will charge the full amount of the booking value.

After your definitive reservation a deposit totalling 30% of the booking value is required within 14 days.

Bank details:
Account holder: Stephan Eder
Bank: Sparkasse Schwaz
IBAN: AT20 2051 0000 0151 5956

We accept the following payment methods:

• Advance payment (transfer)
• Cash payment
• Cash card / EC / Maestro
• Mastercard
• Visa
• Diners Club
• American Express
• Union Pay
• V Pay

The hotel reserves the right to check credit card authorization prior to arrival.

The Austrian General Terms and Conditions for the Hotel Industry shall be valid as additional contract basis.
These shall apply for the guest and the proprietor unless otherwise expressly stipulated by the hotel.

Subject to errata, printing errors and price changes as well as offer changes.

Travel insurance (in German, optional)

Here information about Hotelstorno Plus.
Here information about Hotelstorno Premium.